Cookies Policy | Koru Casino

About cookies

Cookies are small text files that may be placed on your computer, mobile device or other internet-connected device when you visit a website. They allow a website to recognise a device, remember information about a visit and support particular functions. Some cookies are stored only for the duration of your browsing session, while others remain on your device for a longer period or until they are deleted.

Koru Casino may also use related technologies, including pixels, tags, software development kits, local storage and similar tools. These technologies can perform functions comparable to cookies, such as remembering preferences, understanding how services are used and helping to protect accounts and transactions. In this policy, the term cookies includes these similar technologies unless the context indicates otherwise.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with account, device or usage information that Koru Casino holds. Where information is linked to an identifiable person, it may be treated as personal information under applicable privacy laws.

How cookies are provided

First-party cookies are set by Koru Casino or by a service operating on its behalf.
Third-party cookies are set by another provider, such as a security, analytics, payment, advertising or technology service.
Some cookies are session cookies and expire when you close your browser.
Some cookies are persistent cookies and remain until they expire or you remove them through your browser or device settings.

Why we use cookies

Koru Casino may use cookies for several purposes. The cookies used on a particular page or service may vary depending on the functions available, the device you use and the way you interact with the website. Cookies may be necessary for the website to work, or they may support optional features that help us understand and improve the user experience.

Strictly necessary cookies

These cookies are required for core website functions. They may help load pages, maintain a secure session, remember the status of a login, support account access, process requests and apply security controls. They may also help identify unusual activity, prevent misuse and protect the website, players and service providers. Because these cookies support essential functions, they may not be available for disabling through an online preference tool.

Functional and preference cookies

Functional cookies allow the website to remember choices and settings. For example, they may remember language or display preferences, consent selections, or information used to provide a more consistent experience. If you disable these cookies, some preferences may need to be selected again and certain features may not operate in the same way.

Performance and analytics cookies

Performance and analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, time spent on pages, error messages, device type, browser type and general interaction patterns. This information can be used in aggregated or statistical form to monitor performance, identify technical issues and improve the design, content and functionality of our services.

Security and fraud prevention

Cookies and similar technologies may be used to support identity checks, account protection, responsible access controls and fraud prevention. They can help detect repeated failed access attempts, suspicious behaviour, automated activity or attempts to interfere with the website. Information collected for these purposes may be assessed alongside other information available to Koru Casino or relevant service providers.

Marketing and advertising technologies

Where permitted and where relevant consent has been obtained, cookies or similar technologies may be used to understand interactions with marketing content, measure campaigns or help present information that may be more relevant to your interests. These technologies may be provided by third parties and may recognise a browser or device across different websites or services. Koru Casino does not use cookies to avoid or replace applicable gambling rules, age requirements, identity checks or responsible gambling measures.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, you can use it to accept optional cookies, reject optional cookies or choose particular categories. Your choices may be stored in a cookie so that the preference tool does not appear on every visit. Strictly necessary cookies may still be used because they are needed to provide requested services and protect the website.

You can also control cookies through your browser or device settings. Most browsers allow you to view stored cookies, block cookies, delete existing cookies or receive a warning before a cookie is placed. The method differs between browsers and devices, so you should check the relevant help or support information for the product you use.

Deleting cookies may remove saved preferences and sign you out of services.
Blocking all cookies may prevent parts of the website from working correctly.
Changing settings on one browser or device may not change settings on another browser or device.
If you clear cookies, the website may ask for your preferences again.
Some third-party technologies may require separate controls provided by the relevant third party.

If you choose not to allow optional cookies, you may still browse parts of the website, but certain features, content or functionality may be limited. Disabling cookies does not necessarily remove all advertising or communications, and it may not stop information from being collected through other lawful methods. Your choices will not override information that must be retained or processed to meet legal, security, compliance or responsible gambling obligations.

Mobile devices and applications

If you access Koru Casino through a mobile device or application, similar technologies may be used instead of, or alongside, browser cookies. Your device may provide controls for advertising identifiers, permissions, storage and tracking. You can review the privacy and security settings on your device to understand the available options. Restricting permissions may affect the availability or operation of some services.

Third parties, changes and further information

Koru Casino may use service providers to host, secure, analyse, maintain or support its website and services. These providers may use cookies or similar technologies under their own arrangements and instructions. Third parties may also process information for functions such as payment support, security, technical delivery, analytics or communications. Their use of information may be governed by their own privacy notices, terms and cookie policies. We encourage you to review those documents where they are made available.

Information obtained through cookies may be combined with information collected when you create or use an account, contact support, participate in activities or access other services. How that information is handled, stored, disclosed and protected is explained in the Koru Casino Privacy Policy. The Privacy Policy also provides information about privacy rights, data retention, overseas disclosures where applicable and how to raise a privacy question or request.

Cookies may be updated from time to time as the website, technology, service providers or legal requirements change. We may add, remove or change the cookies and similar technologies used, provided that we continue to handle personal information in accordance with applicable law and our published policies. If a material change is made, the updated policy or cookie notice may be displayed on the website.

You should review this policy periodically to remain informed about how cookies are used and what choices are available. The date of the latest update may be shown with this policy when it is published on the website. Continued use of the website after an update may indicate that you have read the updated information, but consent will be requested where applicable.

Questions about cookies

If you have a question about this Cookies Policy, the cookie preference tool or the handling of information collected through cookies, please use the official contact or support channel made available on the Koru Casino website. Do not send sensitive account, payment or identity information through an unsecured channel unless you are asked to do so through an authorised process.

This policy is intended to provide general information for visitors and players in Australia. It does not change any applicable account terms, privacy obligations, responsible gambling requirements or legal conditions that apply to the use of Koru Casino services.