Contact Koru Casino

Need help with Koru Casino? Email our support team at support@korucasino.wtf and provide a few details about your question or issue. Clear information helps us understand your request and provide a useful response as quickly as possible.

Koru Casino holds a licence from the Tobique Gaming Commission (no. 0000002) and a licence from the Anjouan Gaming Authority (no. ALSI-202508056-FI2), operating under Novatrix SRL.

How to get in touch

For assistance, contact Koru Casino by email at support@korucasino.wtf. Our support team can help with general questions about using the website and your player account. Messages are usually answered within 24 hours, although response times may vary depending on the nature and complexity of the request.

You may contact support about matters including:

Account access, account details and verification questions
Deposit and withdrawal queries
Questions about bonus terms and general promotional conditions
Technical problems, website errors or difficulties using account features
Responsible gambling requests, including requests for help managing or restricting your play

What to include in your message

To help us review your request faster, include the email address or username connected to your account, a short description of the issue, and any relevant dates or transaction details. If your request concerns a technical problem, attach screenshots where relevant and explain what happened, including any error message shown. Do not send your password or other sensitive security information by email.

If you are contacting us about responsible gambling, say clearly what support or account restriction you are requesting. We will review the request and provide information about the available options. Please send only one message per issue where possible, as duplicate emails may slow the review process.